WVU Creative Arts Center
Public TransportationWVU’s Personal Rapid Transit (PRT) system: Each ride is $0.50. Patrons should ride to the Engineering Station.
Mountain Line Transit Authority: This is Morgantown’s public bus service. Route information and cost is available at Busride.org.
Creative Arts Center Box Office
Located in the main lobby of the Creative Arts Center
HOURS: Monday - Friday 10am to 5pm
Payment accepted: Cash, Checks, Money Orders, Visa, Discover, Mastercard
WVU Student discount offered here with valid Student ID or ID Number
(One discount ticket per ID)
Will CallWill Call is located at the Creative Arts Center Box Office and opens one hour before showtime. Customers must present a photo ID to claim tickets.
Accessible SeatingAccessible seating is available through our Primary Box Offices.
Hearing Assistance SystemThe Lyell B. Clay Theatre is equipped with an FM assistive listening system. These devices allow patrons to use their own headset or to use the headset provided. Assistive listening devices can be picked up at the box office before the show. Please call 304-293-SHOW with questions or to reserve your device.
ATMThere is one ATM in the main lobby of the Creative Arts Center. It is located to the left of the box office.
WVU Arts & Entertainment House PoliciesAll patrons, regardless of age, must purchase a ticket.
We strive to open the theater doors 30 minutes prior to the start of the performance. We appreciate your patience when this opening time is not achievable.
Once a performance has begun, late seating opportunities are limited and may occur only during specific times. Late seating policies are determined by the individual production and are not under the control of WVU Arts & Entertainment. Be sure to plan your arrival/travel time to allow for traffic and parking. Refunds will not be given to latecomers. Should you arrive after the Box Office has closed and need to claim will-call tickets, you can pick up your tickets at the Guest Services kiosk in the lobby.
CAMERAS, VIDEO CAMERAS AND RECORDING DEVICES
Video cameras and audio recording devices are strictly prohibited in the theater. Generally, personal cameras are permitted but the use of flash is not. Show-specific policies regarding these devices are posted at the theater entrances.
All ticket sales are FINAL. Refunds are available only when an event is cancelled. All artists and their repertoire are subject to change.
WVU Arts & Entertainment Audience ServicesSIGN LANGUAGE INTERPRETATION
If you require an American Sign Language interpreter, one will be provided with one week advance notice. Call 304-293-SHOW to request an interpreter.
A complimentary coat check is available seasonally in the main lobby of the Creative Arts Center.
LOST AND FOUND
Items left behind following performances are kept in the Creative Arts Center Box Office. Unclaimed items are disposed of after a period of six months. Call 304-293-SHOW to inquire about lost items.
Refreshments will be available for sale in the Creative Arts Center lobby beginning one hour prior to show time. Concession windows are located adjacent to the box office and close immediately following intermission.